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In addition, the company offers various income discounts to customers who are experiencing financial difficulties. Qualified customers automatically sign up for the level payment plan if they are declared eligible for income discounts. Once you`ve created your account, you can log in to AutoPay, which allows you to connect a bank account to your Con Edison account for automatic monthly payment withdrawal. You can manage your account through the convenient Con Edison Mobile app. To register, go to ConEdison`s Level Payment page. If this is not the case, contact ConEdison`s customer service department directly (1-800-752-6633) and give them the account information you find on your previous invoice (or by providing your name and phone number that you stored at ConEdison). E-mail: You can send your payment by payment order or cheque (payable to Con Edison). If the COVID 19 state of emergency has resulted in a change in your financial situation, you may be entitled to additional protection under a new state law. Your electrical service will not end for 180 days after the end of the state of emergency against non-payment. In addition, they offer two different payment options for each customer to choose from: to avoid confusion, use the phone number entered into your Con Edison billing account if you dial any of the numbers above.

Postal Address – Bill Payment: Con Edison, JAF Station P.O. Box 1702, New York, NY 10116-1702. For general correspondence: Con Edison, Cooper Station P.O. Box 138, New York, NY 10276-0138. Please note that due to the pandemic, we do not disconnect private customers for non-payment, regardless of their financial situation. Con Edison offers several ways to pay your electricity bills. These include debit card payments, credit card payments, bank transfers, in-person payments, mail payments and telephone payments. Payment by phone: You can call Con Edison at 1-888-925-5016 to make payments directly via your bank account or with a credit/debit card. You can use the free savings calculator to find out how much you could save in any case. Electricity payments can be complicated, which is why many people trust Arbor to manage their electricity service so they end up saving their energy bills.

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