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This publication is available at www.gov.uk/government/publications/heat-networks-advice-for-customers-and-the-industry/heat-networks-advice-for-customers Our review of the agreements we have received, It indicated that, although there may be individual clauses in some agreements that a typical consumer might find130 Citizens Advice Heat Networks: a customer perspective A case study report: April 2016 – March 2017131 Heat Annual Report First-year results.132 A significant requirement for thermal trust authorization is that thermal energy suppliers enter into heat supply contracts with domestic and micro-fighting companies. There are two types of heat networks: district heating and district heating. Learn more about our views and recommendations on heat networks Heat Trust defines the heat network manager as the organization responsible for providing heating and/or hot water for each property – they would make the heat supply agreement (or customer charter) available to all residents of the thermal network. A number of new heat systems will be built for large-scale projects that will be completed in stages. This could mean that some residents will move into their homes before building others, which will be connected to the heat system once completed. According to market data collected by the government, most heat systems are in fact municipal heat systems (85%). Almost 12,000 of all heat networks in the UK are in England (86%), 6% in Scotland, 2% in Wales and 0.6% in Northern Ireland. [1]assets.publishing.service.gov.uk/Government/uploads/system/uploads/attachment_data/file/712370/Energy_Trends_article_on_heat_networks_revised.pdf Most heat systems provide both room heating and hot water (70%), with only 8% cooling. Heat networks provide heat and hot water from a central source to customers via a network of pipes. Well-functioning heat systems are an environmentally friendly alternative to gas heating and electric heating and are part of the government`s plan to reduce CO2 emissions. Although the heat and electricity that your home receives from an NHD is provided as part of this heat supply agreement and not under the terms of that rental agreement, the heat and electricity that your home receives from an NHD and your obligations under the heat supply contract are fundamental to the way heat is provided to your home, so these agreements are part of this lease agreement.

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